Responsible Gaming

Responsible Gaming at c7ccc —
Keep it fun, keep it safe

Gaming should be a source of entertainment, not a burden. c7ccc believes every player has the right to a safe and healthy environment. That's why we have built a full set of responsible gaming tools and resources.

18+
Strict Age Limit
24/7
Support Available
6+
Protection Tools
3 Minutes
Self-Exclusion Active
Secure Platform
Minors Prohibited
Set Bet Limit
Self-Exclusion Benefits
What is responsible gaming and why does it matter?

Responsible gaming means using gaming purely as entertainment — not as a solution to financial problems. At c7ccc, we constantly remind our players that betting and casino games are entirely recreational activities. Winning and losing are both part of the experience, but chasing losses by continuing to play is never the right approach.

Online gaming is growing rapidly in Bangladesh. In this environment, c7ccc is committed to ensuring every user plays responsibly and safely. We are not just here for profit — we want every experience on our platform to be positive and healthy.

Responsible gaming is not just our policy — it reflects our sense of accountability. c7ccc's responsible gaming program covers age verification, self-exclusion, betting limits, reality checks, and access to professional support.

Please note: There is no guarantee of winning. Betting always carries risk. Only spend what you can afford to lose without affecting your daily life.

Our Protection Measures

The Core Pillars of c7ccc's Responsible Gaming

We provide multi-layered protection to keep your gaming experience safe and enjoyable.

Age Verification

Age verification is mandatory when registering at c7ccc. No one under 18 can open an account. The KYC process requires proof of age via a national ID or passport.

Betting & Deposit Limits

You can set your own daily, weekly, or monthly deposit or betting limits. Once a limit is set, it takes effect immediately and can be lowered at any time.

Reality Check

To prevent continuous play, c7ccc displays a periodic reminder showing how long you have been playing and how much you have won or lost. This helps you make informed decisions.

Self-Exclusion

If you feel gaming is getting out of control, you can temporarily or permanently close your account yourself. Self-exclusion activates within just 3 minutes.

Identifying Problem Gaming

The c7ccc system detects unusual behavior — such as sudden spikes in betting or late-night play — and sends an alert to the account holder.

Professional Support

If you notice signs of gaming addiction, c7ccc's support team can help connect you with a specialist counselor. You are not alone — we are here.


Practical steps

Tools to Keep You Safe

C7ccc puts you in full control of your gaming. The tools below are available to use at any time.

1
Deposit Limit

Set a daily, weekly, or monthly maximum deposit limit from your account settings. Lowering your limit takes effect immediately, while increasing it requires a 24–72 hour cooling-down period — this is intentional to prevent impulsive decisions.

2
Loss Limit

Set a maximum loss limit for a given time period. Once you reach that amount, your session will automatically end.

3
Session Time Limit

Decide in advance how long you want to play in a session. When the time is up, the system will alert you or log you out automatically. This is an effective way to break the habit of late-night play.

4
Cooling-Off Period

Need a break for a while? Activating Cooling-Off mode makes your account temporarily unavailable for anywhere between 7 days and 6 months. Promotional emails are also paused during this period.

5
Permanent Self-Exclusion

If you feel gaming is having a negative impact on your life, apply for permanent self-exclusion. c7ccc will permanently close your account and will not send any further promotions or communications. This action cannot be undone.

Warning Signs of Problem Gaming

Gaming addiction doesn't happen overnight — it builds gradually. If any of the signs below apply to you, it may be time to seek help. Recognizing it yourself is the first and most important step.

  • Repeatedly playing to try to recover lost money (chasing losses).
  • Feeling restless or irritable when unable to game.
  • Hiding your gaming activity from family and friends.
  • Spending money meant for bills, food, or other essential expenses on betting.
  • Prioritizing gaming over sleep, work, or studies.
  • Betting with borrowed money or going into debt to gamble.
  • Repeatedly trying and failing to cut down or stop gaming.
You are not alone: If you notice even one of the signs above, reach out to c7ccc support. We don't judge — we help.
Check In With Yourself — 5 Simple Questions

Answer the following questions honestly. If two or more answers are "Yes", consider seeking professional support.

Have you ever spent more time or money on gaming than you intended?

Do you feel uncomfortable or anxious at the thought of stopping gaming?

Have your family or friends expressed concern about your gaming?

Has gaming caused problems with your work, studies, or relationships?

Do you feel compelled to keep playing in order to win back money you have lost?

This assessment is not a substitute for a professional diagnosis, but it is a simple first step toward understanding yourself.
Minor Protection — 18+ Strictly Enforced

C7ccc strictly prohibits accounts for anyone under 18. Age verification is carried out not only at registration but also through regular account checks. We also have guidance available for parents.

  • Keep parental controls active on your devices.
  • Keep login credentials and payment cards out of reach of children.
  • Have open conversations with your children about the risks of online gaming.
  • If you have any concerns, report them to c7ccc support immediately.
Strict penalties: Any account identified as belonging to a minor will be immediately closed and deposited funds may be forfeited. Registering with false information is a punishable offense under the law.
How do I activate the protection tools?

Activating responsible gaming tools on c7ccc is straightforward. Just a few steps are all it takes to set up your own protection.

1
Log in to your account

Log in to your c7ccc account and click the profile icon in the top-right corner.

2
Open the Responsible Gaming menu

You can find the "Responsible Gaming" option in the Settings menu.

3
Choose your preferred tool

Deposit limit, loss limit, session time, or self-exclusion — choose whichever suits your needs.

4
Set a value and save

Enter an amount or time limit and click the "Save" button. Changes will take effect immediately.

5
Contact support whenever you need help

If you need help or run into any issues, contact our 24/7 live chat support.

Direct Support: If you have any trouble activating the tools, our support team can set the limits directly on your account.
Tips for Building Healthy Gaming Habits

Responsible gaming isn't just about restrictions — it's about knowing how to keep gaming enjoyable. Keep these habits in mind before you play at c7ccc.

  • Set a clear budget before placing any bets and stick to it.
  • Don't treat gaming as a source of income — it is entertainment only.
  • Set a daily time limit for gaming and stick to it.
  • Prioritize time with family, friends, and work over gaming.
  • Avoid gaming when drinking or under emotional stress.
  • Take regular breaks — at least 10–15 minutes every hour.
  • If you lose, end the session calmly rather than playing on in frustration.

Frequently Asked Questions

Responsible Gaming FAQ

It depends on the type of self-exclusion you chose. A temporary cooling-off period (7 days to 6 months) will automatically reactivate your account once it expires. However, a permanent self-exclusion cannot be reversed. Please think carefully before choosing permanent exclusion.

Yes, lowering a limit takes effect immediately. However, increasing a limit is subject to a 24 to 72-hour cooldown period. This is intentional — it is designed to prevent impulsive decisions to raise limits in the heat of the moment.

Talk to them with empathy, not judgment. Notify the c7ccc support team. If needed, encourage them to seek professional counseling. Problem gambling is a mental health issue — recovery is possible with the right treatment and support.

Your account balance remains protected while self-exclusion is active. Any remaining funds can be withdrawn once a temporary exclusion expires or, in the case of permanent exclusion, through the standard withdrawal process. Contact support for more details.

c7ccc does not provide therapy directly, but our support team can connect you with relevant professional organizations. We can refer you to mental health specialists and gaming addiction experts. Reaching out for help is itself a courageous step.
24/7 Support

Our support team is always ready to help with any gaming-related concerns. Our goal is to assist, not to judge.

Start Live Chat
Email contact

For any responsible gaming questions or requests, email us at:
[email protected]
(This email address is for information only and is not clickable)

c7ccc's Commitment
  • We will never encourage minors to engage in gaming.
  • We will support players with problem gambling, not turn them away.
  • We will provide clear and transparent information about risks.
  • We will treat every player with dignity and respect.

Safe Gaming

Play for fun, play within your limits — join c7ccc

Through its commitment to responsible gaming, c7ccc has earned the trust of millions of players in Bangladesh. Your safety is our top priority.

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